assumes responsibility and performs clerical and receptionist duties essential to the operation of patient care units as directed by physicians and registered nurses. Is guided by knowledge of established routines, policies, and procedures, and by oral and/or written instructions. Is cognizant of the standards, objectives, and policies of the Department of Nursing and the Hospital.
Benefits
Medical, Dental, Vision, Retirement and Life Insurance.
Hazards & Physical Requirements
Risk of exposure to communicable diseases; blood and/or body fluids. Must be able to stand for up to 1 hour a day, walk up to 1 hour per day, and sit for up to 6 hours. Must be able to occasionally push/pull up to 50 lbs. and lift/carry up to 20 lbs. occasionally.
Specific Requirements
Must be able to input and retrieve data accurately in a fast-paced environment. Strong interpersonal and communication skills, with the ability to interact effectively with patients, families, and health professionals. Ability to handle stressful situations calmly and empathetically, ensuring a positive patient experience. Experience in resolving customer service issues with a focus on patient satisfaction. Excellent organizational skills with a strong attention to detail to ensure accurate patient records and documentation. Capability to maintain a high level of accuracy in data entry. Ability to handle sensitive information with discretion and professionalism. Strong critical thinking skills to assess and address patient concerns promptly. Effective time management skills. Ability to work collaboratively with other team members.