Is responsible for overseeing the daily operations of the gift shop, ensuring excellent customer service, effective inventory management, and achieving sales targets. This role includes supervising staff, maintaining a well-organized and visually appealing shop environment, and handling administrative tasks such as scheduling, reporting, and financial reconciliation. The supervisor is also responsible for training and motivating the team, addressing customer inquiries and complaints, and ensuring that the gift shop operates per company policies and standards. This position requires strong leadership, communication, and problem-solving skills, emphasizing providing a positive shopping experience for all customers.